Delivery Policy


We are happy to inform you that we can deliver our products to all over the world using UPS and FedEx courier services.

The package will be delivered to the courier on the next business day after the order is placed. The processing time is 1 business day.

We will send your order to you with the fastest shipping option

We will do the best to avoid any customs delays.



In case of a damaged package, please take a photo of the damaged product and send it to us. We will investigate the issue and provide a refund or send a replacement product.



If the courier cannot find the customer at home, they will leave a note with instructions on how to retrieve the package. The customer can also contact the courier to arrange a new delivery time.

If the customer provides us with their phone number, we will add it to the package consignment note. When the courier arrives at the customer’s address for delivery and cannot find the customer at home, they will contact the customer by phone to arrange a new delivery time.



While we are not responsible for any lost packages, we want to ensure you receive the products you ordered. If you believe your package has been lost, please get in touch with the postal carrierto see if you can track your package. Once you hear back from them, please contact our support team with what the postal carrier stated.

From there, we will work with the shipping carrier to determine whether the package is lost in transit or still en route. Shipping carriers typically request up to 21 days to find lost packages after the last update on the tracking was made. We ask our customers to wait 10 days after filing a claim to see if the shipper can find the package before we issue a code for reorder. We will also require a signed statement that you, the customer, did not receive the package. Packages returned will be processed according to the order it was received. Processing may take 2-3 weeks to complete. Lost packages will receive a code with free shipping once a file is claimed to reorder your items.