Frequently Asked Questions

Wholesale is available with special discounts/sales.

Please feel free to contact me about wholesale/bulk offers.

 

Every order you place will be accompanied by a tracking number for online tracking on the Shipping Companies' website. We work with FedEx, UPS Express, and DHL Express Shipping Companies.

 

Estimated delivery times:

 

1-3 Business days to Europe

1-3 Business days to U.S and Canada

2-5 Business days to the rest of the World

I'll do my best to meet these delivery estimates but cannot guarantee them. Delivery times can change due to workload in the courier company and weather conditions.

 

I'm ready to answer all your questions about your order, my products, delivery time, and custom requests 24/7. Please feel free to contact me.

Email: chimariva@gmail.com

Whatsapp: +18122601786

 

Gift-wrapping option is available. I can put cute gift notes in your order if you like. Please feel free to contact me.

 

They will become softer and more absorbent after each use and machine wash. Please wash them before first use. Never use bleach or fabric softener. Wash them on a cold cycle, up to 40°C. The recommended way to dry is air dry in sunlight or on low temperature.

 

 

My primary aim is to offer the best service to my customers. If you need special designs or any logo for your company, such as hospitals, restaurants, yoga centers, etc., I can embroider or digitally print your company logo on your personalized orders as you desire, with the best customer service and highest quality.

 

Please contact me via messages for any questions you have about personalized orders. I'm able to monogram names, logos, dates, or any special message you have in mind. For wholesale orders, the customization process may take several days. I can embroider or digitally print any personalization on a towel for Weddings, Christmas, Halloween, Valentine's Day, Easter, Thanksgiving, Bachelorette Party, Father's Day, Birthday Parties, Bridal Showers, Mother's Day—any idea for gifts or holiday presents for your loved ones.

 

I accept all major credit cards, PayPal, and Shopify Payments. Shopify keeps the payment information secure. I don't have access to any payment information, credit cards, or billing addresses.